November, 2017

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UPS Hits Retailers With Holiday Shipping Fee Surprise

PYMNTS

With the holiday shopping season in full swing, retailers are facing a new challenge: extra shipping fees during the busiest weeks. The Wall Street Journal reports that United Parcel Service (UPS) is adding on a surcharge to packages shipped to homes around Black Friday and the week before Christmas in a move to compel retailers to send their orders outside those peak periods.

Retail 86
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Building A Faster, Safer Network On The Blockchain

PYMNTS

When it comes to business, it’s no secret the competition is fierce. But in an increasingly interconnected world, even competing companies need to collaborate. Rival banks and financial institutions (FIs) need to work together to serve customers and transfer money between banks. Car dealers need parts from competing suppliers and manufacturers to keep repair shops and vehicles running without a hitch.

B2B 86
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Real-Time Payments Successfully Gets Through Its First Test Drive

PYMNTS

The U.S.’s first new payment and clearing system in more than 40 years is up and running. At 4:59:40 p.m. on Monday, $3.50 was moved between accounts at two different banks (there was only one customer with two bank accounts) via RTP, the name for a new “Real-Time Payments” system set up by The Clearing House. All in all, the transfer took three seconds — as opposed to the hours or days more typically associated with an ACH transfer.

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Investors Tap Into The Promise Of High-Tech Data Analytics In The Enterprise

PYMNTS

It was a busy time for B2B venture capital this week, and while funding ranged across verticals from expense management to SaaS, there was a clear theme in investment rounds: high-tech data analytics. Startups deploying machine learning and artificial intelligence (AI) capabilities are focused on improving corporate processes — from identifying fraud to testing software to managing employee effectiveness.

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The Human Side of Finance: The Intersectionality of People, Culture, Adaptability, and Resilience

Speaker: Melissa Hurrington

Finance isn’t just about the numbers. It’s about the people behind them. In a world of constant disruption, resilient finance teams aren’t just operationally efficient. They are adaptable, engaged, and deeply connected to a strong organizational culture. Success lies at the intersection of people, culture, adaptability, and resilience. Finance leaders who master this balance will build teams that thrive through uncertainty and drive long-term business impact.

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Artificial Intelligence: FIs’ Friend Or Foe?

PYMNTS

Artificial intelligence (AI) doesn’t walk and talk like C3P0 of “Star Wars” (many would say: “Thank God”). It doesn’t mask murderous intentions with a calming voice like HAL of “2001: A Space Odyssey.” It’s not the manically depressed, paranoid android Marvin of “Hitchhiker’s Guide to the Galaxy.” It’s not a beautiful but cunning killer like Ava of “Ex Machina.”.

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A Holly, Jolly – And Connected – Christmas

PYMNTS

There will certainly be many sales to choose from once the Thanksgiving dinner dishes have all been cleared and the Black Friday festivities begin at retail locations nationwide. But this year, there is something slightly different in the mix. We are about to have a very connected Christmas. Or, more appropriately, a very connected New Year – on the assumption that most people will be shopping for gifts that won’t get their first official test drives until the last week of 2017.

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Toys That Have Stood The Test Of Time

PYMNTS

Peak toy season is upon us. Over the next six weeks, 40 to 60 percent of American consumers will purchase at least one toy during the holiday season. As a rule, toys are a bit like potato chips – it’s hard to stop once you’ve started. Some of those toys will be for children and some will be for the adults themselves (admit it, you’re thinking about getting a new lightsaber), but on average Americans buy between $25 and $30 billion in toys per year, according to The Toy Association.

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Top Corporate Treasurers Already Switching FIs To Gain FinTech Tools

PYMNTS

A new report by business banking market research and analysis firm East & Partners suggests corporations aren’t opposed to changing banks as a direct result of new FinTech solutions businesses want to use. Researchers announced East & Partners’ new report, “Financial Technology and the Corporate,” on Monday (Nov. 13). In a survey of corporate treasurers and CFOs at top corporations around the globe, 13 percent said they had already partially or totally switched their financia

Retail 71
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NEW INSIGHT: How Budget-Conscious Banks Can Smarten Up Security

PYMNTS

Fraudsters launching forays against financial institutions (FIs) is a tale as old as, well, financial institutions. For the honest banker, there’s a constant need to upgrade defenses and proactively fend off attacks. But not everybody has the resources for a complete cybersecurity makeover — or the $100,000 to sweep a successful hack under the rug. Such resource and budget constraints may be the reason why, even as artificial intelligence (AI) and machine learning are enjoying high adoption rate

Maine 69
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U.S. Consumers Favor Small Biz Over Big Malls

PYMNTS

Good news for small- and medium-sized businesses (SMBs): Spending growth at mom and pop shops has outpaced that of the big chains in both of the past two years. According to Bloomberg reports on Wednesday (Nov. 22), purchasing patterns research from Sarah Quinlan, senior vice president at payment processing giant Mastercard Inc., found that when Americans aren’t shopping online, they’re looking for more personal connections and the advice they can receive from local SMBs.

Retail 66
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Maximizing Profit and Productivity: The New Era of AI-Powered Accounting

Speaker: Yohan Lobo

In the accounting world, staying ahead means embracing the tools that allow you to work smarter, not harder. Outdated processes and disconnected systems can hold your organization back, but the right technologies can help you streamline operations, boost productivity, and improve client delivery. Dive into the strategies and innovations transforming accounting practices.

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In The UK, Cash And Contactless Are Vying To Stay On Top

PYMNTS

When the limit on contactless payments in the U.K. was raised in 2016 from £20 to £30, the overall volume of contactless payments tripled. While, for many industry spectators, the growth in volume of contactless payments equated to a correlating drop in cash use, the actual numbers reveal that despite a growth in competition from alternate payment forms, cash is continuing to hold its ground.

Retail 66
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Google Shuts Off Flight Fare Search API

PYMNTS

Google announced that it will be shutting off developer access to its QPX Express API service, which automates data for airfare search engines. According to a news report from The Verge , the move could affect third-party travel sites, such as Orbitz and Expedia. It’s also a sign that Google is becoming increasingly interested in competing with the big names in travel services.

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Wells Fargo Settles With SEC Over AML Reporting

PYMNTS

Wells Fargo Advisors and the Securities and Exchange Commission (SEC) reached a settlement this week resolving charges that the bank dropped the ball in reporting suspect activities pertaining to money laundering for several years. According to a MarketWatch report published Tuesday (Nov. 14), though broker-dealers are required to file suspicious activity reports (SARs) to the U.S.

Sales 62
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Forever 21 Stores Hacked

PYMNTS

Fashion retailer Forever 21 revealed that it has suffered a data breach at some of its stores. According to news from Fortune , customer payment card information was compromised at certain point of sale devices in stores when the encryption on those devices was not operating. The company, which operates more than 815 stores in 57 countries, did not say which specific locations were affected.

Retail 60
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Smarter Card Solutions: Meeting the Challenges of Mid-Market Travel & Expense

Our 2025 Center Travel Survey is clear: as corporate travel increases, so does corporate credit cards distribution, and a rise in off-platform travel booking. This 61% rise causes various challenges: compliance, spend control, reporting problems, and a lack of visibility across organizations. To evolve with the ever-changing needs of travelers, decision-makers need a better solution.

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Taking A Credit-First Approach To Alt Lending 

PYMNTS

Those who are fortunate enough to have access to credit often take it for granted. Imagine if your car broke down, your child needed school supplies or your father passed away and you couldn’t afford the funeral, but banks didn’t want to work with you because you either had bad credit or none at all. What would you do? Many would turn to family or friends for an informal loan, while others would be too proud to do so.

Finance 57
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Samsung Pay: From Mobile Payment Method To Commerce Enabler

PYMNTS

Two years ago, when Samsung Pay entered the mobile payments scene, it did what Apple and Android a year before it had not: It made mobile payment capabilities at the physical point of sale (POS) more or less ubiquitous right out of the gate. This new digital way to pay was made possible via technology that Samsung acquired, called “magnetic secure transmission” — MST — the very same technology that enables merchant point-of-sale terminals to accept a mag stripe card for payment.

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Axis Bank Launches Global, Real-Time Payment Service With Ripple

PYMNTS

India’s Axis Bank has launched its instant, cross-border payments solution less than a year after announcing a collaboration with blockchain technology firm Ripple. The bank announced news on Monday (Nov. 27) that its global payments service, which uses Ripple’s blockchain infrastructure, is now up and running. Retail customers can receive payments from the UAE’s RAKBANK using the platform, while corporate clients in India can receive payments from Singapore’s Standard Chartered Bank in real-tim

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Moving Beyond The Confines Of Omnichannel

PYMNTS

Is omnichannel enough? The classic definition, of course, is approaching sales from multiple angles: in-store, desktop, mobile devices, etc. But is it enough? After all, the omnichannel undertaking is usually one that involves a company branching out beyond what might be its traditional engagement with consumers. Consider the brick-and-mortar firm that looks to gain attention from online offerings, or Amazon’s own forays into bookstores and physical outlets.

Retail 56
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Say ‘Goodbye’ to Clunky Spreadsheets and Say ‘Hello’ to Month-End Automation

Technology is rapidly changing the way accountants perform and manage month-end activities. Spreadsheets, emails, and shared drives no longer need to slow you down. In under four weeks, your team can start reaping the benefits of month-end close automation by vastly reducing spreadsheets, cut down on reconciliation work, speed up the month-end close, and better manage your remote team.

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People-Free: The Fast-Growing Trend In Fast Casual

PYMNTS

When customers are feeling hungry — maybe even a little hangry — the fewer obstacles between them and food, the better. Waiting in line? Talking to a human cashier? Too much hassle. Just get them those calories, stat. Alright, so maybe it’s not always quite so dramatic, but it’s certainly true that customers seem more and more willing to forego human interaction in fast food and fast casual dining environments.

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QuickBooks Fuels Growth As Intuit Surpasses Q1 Targets

PYMNTS

Intuit announced its Q1 FY2018 earnings this week, posting better-than-expected results for the firm and highlighting growth fueled by QuickBooks. “We are off to a strong start growing first-quarter revenue 14 percent and exceeding our overall financial targets,” Intuit chairman and chief executive officer Brad Smith said in a statement.

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Taking The Pain Out Of Group Outings

PYMNTS

[link]. Every group of friends has a social director, Fevo CEO Ari Daie told Karen Webster in this week’s Matchmakers conversation – that one person who organizes the cats and gets a group of otherwise passive adults organized for a game, concert or weekend trip. This person’s life, Daie noted, is full of friction. They have to organize the group, figure out when everyone is free, what they want to pay for tickets and then how to purchase that block of tickets for the group.

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What Walmart’s Resurgence Means For Retail And The “Pays”

PYMNTS

Accomplished public intellectual and post-Keynesian economist John Kenneth Galbraith was well-known for four things. He didn’t think much of math and science — rather unusual given his choice of a profession that uses complicated math formulas to communicate. His economic principles were what inspired President Lyndon B. Johnson to kickstart the now-controversial “War on Poverty” program in the 1960s — a series of programs intended to end poverty and racial injustice.

Retail 54
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Outsourcing Vs. In-House: The Ultimate Battle For Better Collections

Speaker: Susan Richards

Your past-due accounts are growing, cash flow is tightening, and the pressure is on. The big question: Do you handle the collections internally or outsource to experts? Both strategies come with advantages and risks - but which one delivers the best impact for your business? In this session we’ll dive deep into the in-house vs. outsourcing debate, examining cost-effectiveness, efficiency, compliance risks, and overall recovery success rates.

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Visa Greenlights Singapore Prepaid Cryptocurrency Card

PYMNTS

Singapore residents will soon be able to make purchases with a prepaid Visa card backed by the cryptocurrency platform Monaco. “Our team has worked incredibly hard over the past year to achieve this milestone. This is an important step towards Monaco’s vision to introduce cryptocurrency to the mass market,” said Kris Marszalek, co-founder and CEO of Monaco, in a press release. “We believe that the Monaco card program lays solid foundation for Monaco’s growth, and we

Legal 54
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Low-Cost Retailers To Get Most Lift From Black Friday

PYMNTS

The winners on Black Friday may be the big players in low-cost retail. Think Walmart, of course – and others, too. Wall Street research from Jefferies, noted in CNBC.com, said that a slight sliver of consumers will spend more on Black Friday than they did last year, which compares to the 17 percent who said the same last year. The upshot is that spending may not be concentrated in a single day’s spree.

Retail 54
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Why The Enterprise Struggles With Safeguarding Cloud Apps

PYMNTS

After years of doubt, financial professionals are trusting the cloud. Research released last month by Adaptive Insights found 73 percent of surveyed CFOs trust the cloud to host their financial data today. That trust has permeated the financial services industry, too, as banks begin to migrate data and apps to the cloud and FinTechs launch entirely on cloud infrastructure.

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Techy Turkey Day: How Technology Has Changed America’s Trademark Holiday

PYMNTS

When the pilgrims landed in Cape Cod, Massachusetts, in 1620, there was no voice of Siri to say, “Arrived.” The only parade that November was one of tired, hungry pioneers disembarking a ship. They weren’t dodging cars in the grocery store parking lot, but arrows shot by unfriendly natives and disease that ripped through the settlement as the weather grew cold and harsh.

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AP Automation: The Competitive Advantage Your Business Needs

Speaker: Danny Gassaway and Wayne Richards

Finance leaders are prioritizing efficiency and digital transformation, yet many hesitate to automate due to uncertainty. Without a clear understanding of its impact, organizations risk falling behind competitors who are leveraging technology to drive productivity and cost savings. So, how do you make the case for automation within your organization?

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India’s Grand (Cashless) Experiment, One Year On

PYMNTS

India’s decision to go cashless was a grand experiment to be sure, but did it go grandly? It’s been a bit more than a year since India’s Prime Minister Narendra Modi brought a ban on cash into effect in the country, eliminating roughly 86 percent of its notes in circulation. As such, Nov. 8 marks a red-letter day in the nation’s history. The scorecard is mixed, delivering on only a few stated goals, but the most important goal pertains to digital payments.

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The Finance Department Knows It’s Slacking In Digital Transformation

PYMNTS

Small businesses (SMBs) are increasingly satisfied with their traditional financial service providers, though banks are pushing to heighten their innovation strategies and provide SMBs with the high-tech, customized services that those small businesses demand. The October 2017 PYMNTS Bank Innovation Readiness Index , developed in collaboration with i2c , found these financial institutions (FIs) are enjoying a bit of success in their efforts to digitize and innovate.

Finance 54
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Corporates Lack Visibility Into Travel Spend Methods, GBTA Finds

PYMNTS

Small- and medium-sized businesses (SMBs) often lack visibility into how their traveling employees are making payments and spending company money, finds a new survey from the Global Business Travel Association (GBTA) Foundation, which was released on Tuesday (Oct. 31). Highlighting some of the key findings of its 2017 Business Travel Payments Study, which was conducted in conjunction with AirPlus International, the GBTA Foundation found that cash continues to play a significant role in how trave

Finance 53
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Singapore’s Big Week In Blockchain Progress

PYMNTS

The Asia-Pacific region is a rising star in FinTech innovation, but this week, the blockchain spotlight landed on Singapore as more distributed ledger initiatives from the private and public sectors took major steps forward. It’s no surprise, considering the Singapore FinTech Festival took place, acting as a global stage for blockchain innovators to strut their stuff.

B2B 53
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Navigating Payroll Compliance: Future-Proofing Payroll in an Evolving Regulatory Landscape

Speaker: Jennifer Hill

Payroll compliance is a cornerstone of business success, yet for small and midsize businesses, it’s becoming increasingly challenging to navigate the ever-evolving landscape of federal, state, and local regulations. Mistakes can lead to costly penalties and operational disruptions, making it essential to adopt advanced solutions that ensure accuracy and efficiency.