Big Or Small, Pharmacy Success Often Equates To Offering Convenience
PYMNTS
JUNE 11, 2018
In the pharmacy business, convenience is often seen as the key to success. Industry giants like CVS Health, Walgreens and Express Scripts, Inc. have become household names, enabling more than 50 percent of prescription drug sales in the U.S. by giving customers what they want most: a smooth, simple experience. Consumers want to refill prescriptions online or on their mobile phones, and they also want to be able to chat with their pharmacists.
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